
1. Overview
We want you to love your purchase from VishnuExpress Musiclothing. If you are not completely satisfied with your purchase, we're here to help.
2. Returns
You have 14 days to return an item from the date you received it. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.
3. Exceptions
Certain items are non-returnable for hygiene reasons. These include:
Underwear
Socks
Swimsuits
Any items marked as "Final Sale" at the time of purchase
4. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
5. Exchanges
If you need to exchange an item for a different size or color, please contact us within 14 days of receiving your purchase. We will guide you through the process and ensure a smooth exchange.
6. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at contact us with details of the product and the defect. We will provide instructions on how to return the item and ensure you receive a replacement or refund.
8. Contact Us
If you have any questions on how to return your item to us, please contact us!